Refund & Replacement Policy
Last Updated: March 10, 2026
Welcome to SweetRise LLC. By purchasing products from SweetRise LLC, you agree to the following terms regarding purchases, returns, and refunds.
While we cannot accept returns, we want every customer to be satisfied with their purchase.
Refunds or replacements may be offered under the following circumstances:
- Product arrives damaged
- Product is spoiled or defective upon arrival
- Incorrect product was shipped
- Order was lost during shipping
If one of these situations occurs, please contact us within 7 days of delivery.
To request a refund or replacement, provide:
- Your order number
- A description of the issue
- Photos of the product and packaging, if applicable
Once reviewed, SweetRise LLC may issue one of the following:
- A replacement product
- A store credit
- A refund to the original payment method
Refunds typically process within 5–10 business daysdepending on your payment provider.